In the unlikely event that you receive the wrong item(s) or your item(s) arrive damaged or faulty, please get in touch as soon as you receive them, with a photo, and either a refund will be issued or a replacement item(s) will be sent out to you.
If you have not received your item within 7 days of receipt of despatch notification, please get in touch. This is not common, and I will of course wish to help resolve any such incidents as quickly as possible.
Please note that I am unable to accept the return of items unless they are returned unopened (i.e. no broken seals) and/or in the original condition at point of receipt or faulty.
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If you have any queries, or would like to order a gift voucher, please do get in touch